The Service Request Management Module empowers schools to efficiently handle service requests from parents, staff, and students. From submission to resolution, it ensures transparency, accountability, and effective communication across departments.
Parents and staff members can easily submit service requests such as maintenance, IT support, or facility reservations directly through the system interface.
Track the status of each service request from submission to completion, allowing requesters to stay updated on progress and resolution timelines.
Automatically route service requests to the appropriate department or personnel responsible for handling the issue, minimizing delays and manual effort.
Facilitate seamless communication between requesters and service providers to share updates, clarifications, and resolution details efficiently.
Maintain a complete history of all service requests and their resolutions for easy reference, auditing, and future performance analysis.
The Service Request Management Module streamlines request handling and resolution processes, enhancing communication, accountability, and operational efficiency across all school departments.